Privacy Policy
Last updated: 2025
This Privacy Policy explains how Naperville Hardwood Floor Refinishing (“we,” “us,” “our”) collects, uses, and protects the information you provide on this website. By using this site or submitting our quote form, you agree to the practices described below.
Information We Collect
When you submit our estimate request form, we collect the information you provide, which may include:
- Your name
- Phone number
- Email address
- The service you’re interested in and approximate square footage
- Any additional details you choose to share about your project
We also automatically collect limited technical and analytics data, such as the page you submitted from, referral and campaign parameters (for example, UTM tags or a Google Ads click ID), your approximate location, browser type, and similar information collected through cookies and analytics tools.
How We Use Your Information
- To respond to your request and contact you about your project by phone, text, or email
- To schedule and provide your free in-home estimate
- To measure and improve our website and advertising performance
How We Share Information
We do not sell your personal information. We share it only with trusted service providers that help us operate our business — for example, the form-processing service that delivers your request to us and analytics/advertising providers such as Google — and only as needed to provide our services or as required by law.
Cookies & Analytics
This site uses cookies and similar technologies, including Google Analytics and Google Ads, to understand how visitors use the site and to measure advertising results. You can control cookies through your browser settings. To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.
Your Choices
- You may opt out of text messages at any time by replying STOP.
- You may ask us to access or delete the information you’ve submitted by emailing us.
Contact Us
Naperville Hardwood Floor Refinishing
4055 S Route 59, Suite 100, Naperville, IL 60564
Phone: (630) 528-1128
Email: quotes@napervillehardwoodrefinishing.com